I have the exact problem with my PCV-RZ34G. I installed an Audigy Platinum eX and have no Giga Pocket sound. It records the sound, and I can hear it when watching something I recorded, but actual TV is silent. I have already disabled the SoundMAX Integrated Digital Audio in the Device Manager, but still no sound. Someone with any other ideas?
Well, I got around it. I put speakers in the original onboard port, and it worked. Having the Audigy, I use a 5.1 surround speaker set with it. So I'm just going to use the speakers and woofer that came with the PC in the original slot for Giga Pocket only and the 5.1 set in the audigy for everything else. Works for me.
I have no sound on live TV using giga pocket on a RS530G. I do get sound on recordings. I once did have sound when the computer was new so I must have installed something that caused this. The other posts do not help me solve my problem. Any help appreciated.
Sounds like mine too I had a sound card installed giga pocket would'nt work they took it back off. sound card is hooked to mother board and giga pocket hooked to motherboard, sony isnt much help saying thats the way its built. guess i just lost out. wished i had know about this before i purchased my pcv rs 530 g
Same problem, PCVRS 430G, I can record fine and then I will hear audio with out a problem, just while recording, and while watching I hear absolutely nothing. Sony really needs to step up with their customer service, the people you call sound like recorded messages! stupid computers.
The Solution, Finally!!!
Make sure the AUX volume is not muted. Confession: Mine has been muted for 18 months while I tried various drivers and tricks to make Giga Pocket work. The trick is that Giga Pocket uses AUX volume which is not used by many (if any) other programs. Therefor it will seem like your volume is on and all sound is working except for Giga Pocket. I was amazed to find my AUX volume muted and to find such a simple solution.
Follow these steps to enable the auxiliary audio port in the Microsoft® Windows® XP operating system.
(from Sony's knowledge base):
1. Click the Start button, and then click Control Panel.
2. In the Control Panel window, under Pick a category, double-click the Sound, Speech and Audio Devices icon.
3. In the Sound, Speech and Audio Devices window, in the See Also box, click Advanced Volume Controls.
4. In the Volume Controls window, on the menu bar, click Options.
5. On the Options menu, click Properties.
6. In the Properties window, in the Show the following volume controls box, click to select the AUX box.
7. Click the OK button.
8. In the Volume Controls window, under AUX, click to clear the Mute box.
9. Adjust the volume slider to the desired level.
10. On the menu bar, click Options.
11. On the Options menu, click Exit.
Note that not all systems have an "AUX" volume setting, but maybe this will help a few naive users like myself who have been struggling to fix this pesky problem while unknowingly having their sound muted.
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