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    Moderated By: claudio
    Agoraquest Forum Index Television Troubleshooting
      
    Manual document code Dashboard
    Replies: 29 | Views: 6,639
    Last Reply: August 2, 2011, 8:44 pm

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    Members below have participated in this thread
    claudio | jehill | Mr_Mod | wedgehog | mbt_junkyard | RRice |
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    Author Manual document code
    jehill
    Premium Member

    Rank: Sony Senior Advisor


    Joined: Mar 13, 2003
    Posts: 14278
    From: Sewell, NJ

      Posted: 2011-05-17 18:34

    OK!  I just checked the service manual.  It indicates that it applies to the KDL-32/37/40/46/55EX500 Series (AEP/UK) and to the AZ1-L Chassis Segment: 3a-1.
    I just discovered that the service manual was updated to 988826506 (Rev. 6) in 3/2011.  Rev. 5 was in 1/2011.  My Sony Assist database wasn't up to date before.  Perhaps that's why you were having trouble finding it.


       


    wedgehog

    Rank: Sony Buff


    Joined: Feb 18, 2007
    Posts: 15
    From: UK

      Posted: 2011-05-18 04:47

    You're a star, thanks Jehill. I appreciare you going to so much trouble.


       
    mbt_junkyard

    Rank: Sonyphile


    Joined: Sep 15, 2008
    Posts: 661
    From: EU

      Posted: 2011-05-18 05:02

    John, do you know the password for the Assist .PDF-files?
    If you open them without the ESI-viewer installed, Acrobat Reader asks for a password.
    Please let me know if you need it.

    [ This message was edited by: mbt_junkyard on 2011-05-18 05:03 ]


       
    jehill
    Premium Member

    Rank: Sony Senior Advisor


    Joined: Mar 13, 2003
    Posts: 14278
    From: Sewell, NJ

      Posted: 2011-05-19 17:42

    I use the Sony Assist viewer.  I have to save a file to a .pdf creator to get a .pdf file.  I use PrimoPDF.


       
    RRice

    Rank: Sony Buff


    Joined: Nov 12, 2009
    Posts: 16
    From: US

      Posted: 2011-07-23 02:20

    Hey, mbt_junkyard  Is it too late to get that Pdf password from ya for the sony files, at the moment printing them to another pdf seems to remove the password altogether, but i have some here that wont open even with the pdf viewer.

    Would also like to point out that even tho the sonyassist site says manual 988826506 is listed,,there is no manual available for download.

    [ This message was edited by: RRice on 2011-07-23 02:22 ]


        
    mbt_junkyard

    Rank: Sonyphile


    Joined: Sep 15, 2008
    Posts: 661
    From: EU

      Posted: 2011-07-23 04:32



    I meant that I know the password, not that I needed it!
    Before I knowed the password I've tried to convert the PDF's by opening it in Assist and then "print" it to Adobe Acrobat, but that didn't work.
    Now I use also Primo-PDF as PDF-utility, but now I don't have access to Assist anymore.


       
    wedgehog

    Rank: Sony Buff


    Joined: Feb 18, 2007
    Posts: 15
    From: UK

      Posted: 2011-07-23 05:46

    Hi Rick, you ok mate? Still no luck with that manual then?


       
    RRice

    Rank: Sony Buff


    Joined: Nov 12, 2009
    Posts: 16
    From: US

      Posted: 2011-07-23 15:51

    no i havnt had any luck with the most recent version of it or the older version of it,,mbt_junkyard you said if  he needed the password to let you know..so do you have the password for the pdf files or not?  I already know that the password for the pro pdf's that are downloaded is just a blank password,,so ridding those of any security restrictions is fairly easy.
    to be able to open any of the consumer pdf's without actually being logged in is a simple matter of printing to abode pdf..no special software needed..files have no passwords at all when printed


        
    RRice

    Rank: Sony Buff


    Joined: Nov 12, 2009
    Posts: 16
    From: US

      Posted: 2011-07-25 22:24

    I've cracked the assist site from the assist cd,i can now search and download SM's without running there server software..however in order to view the pdf's requires the need to have the server connected...if anyone know how to view the protected pdf's without having the server running it would help me to complete my downloader and yes you'll receive it when it's finished


        
    wedgehog

    Rank: Sony Buff


    Joined: Feb 18, 2007
    Posts: 15
    From: UK

      Posted: 2011-07-26 06:25

    Sorry Rick mate, can't help you on that one. Wish I could as that would be well useful, I'm still trying to get that manaul


       
    mbt_junkyard

    Rank: Sonyphile


    Joined: Sep 15, 2008
    Posts: 661
    From: EU

      Posted: 2011-07-26 06:49



    RRice, maybe you can send me an email on tv(at)techie(dot)com so I can give you the information I have.


       
    Mr_Mod
    Premium Member

    Rank: Sonyphile


    Joined: Jan 13, 2004
    Posts: 405
    From: Singapore

      Posted: 2011-07-26 07:37

    Newer version of manual on assist are unable to be printed using the full version of acrobat v6 like i could before.
    Just wish i had access to Oriss which is the Sony Asia - pacific site


         
    RRice

    Rank: Sony Buff


    Joined: Nov 12, 2009
    Posts: 16
    From: US

      Posted: 2011-07-30 15:20

    wedgehog shoot me an email i lost your email addy..i found your manual,but the sch isnt part of it,,which shouldnt be a problem there are other models that use the same chassis


        
    RRice

    Rank: Sony Buff


    Joined: Nov 12, 2009
    Posts: 16
    From: US

      Posted: 2011-07-30 15:26

    mbt_junkyard just sent you an email..i got the save button fixed,,i forgot to select use acrobat as viewer from the prefernces page,,so that option is there now


        
    RRice

    Rank: Sony Buff


    Joined: Nov 12, 2009
    Posts: 16
    From: US

      Posted: 2011-07-31 11:03

    ok if you choose open with acrobat from the preferences tab you'll get an error if you try to print the pdf's,,but if you use the ESIViewer you can print the pdf....there are however some files that seem to give an error tho,,but using the primoPDF program as suggested above can get around this problem.

    Also i don't need the user/pass for the web site..i solved the problem of opening the files without having the server running Ya don't even need a valid license number hehe actually don't even need the program installed


        
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