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A note about Sony service manual links |
babyaservice
 Rank: Sony Addict 
Joined: Aug 03, 2006
Posts: 260
From: Gold Coast, Australia
 | Posted: 2009-08-14 06:10
Just a note about SM links like: docs.sony.com/release/SMD/989070311_SM.pdf
Sony has disabled access to these since the last week of July
This kind of link is used when manuals are downloaded via Sony reference library (which claudio can access) and Sony hasn't re-enabled them so far.
 
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babyaservice
 Rank: Sony Addict 
Joined: Aug 03, 2006
Posts: 260
From: Gold Coast, Australia
 | Posted: 2009-08-29 08:52
Has anyone found a way download newer Sony service manuals?
 
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jehill
Premium Member
 Rank: Sony Senior Advisor 
Joined: Mar 13, 2003
Posts: 11045
From: Sewell, NJ
 | Posted: 2009-08-29 18:42
Have you tried the following format?
https://service-asc.sel.sony.com/SonyESI/pdf/98877410.1/manual.pdf
 
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babyaservice
 Rank: Sony Addict 
Joined: Aug 03, 2006
Posts: 260
From: Gold Coast, Australia
 | Posted: 2009-08-29 19:05
That onlys goes up to about 2008.09.
When the links like docs.sony.com/release/SMD/989070311_SM.pdf were working, I could access more recent manuals-but no longer can.
 
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babyaservice
 Rank: Sony Addict 
Joined: Aug 03, 2006
Posts: 260
From: Gold Coast, Australia
 | Posted: 2009-08-31 18:06
Sony hasn't disabled access to links that begin with "docs.sony.com/release/ESI"
However, I couldn't find a way to get service manuals using docs.sony.com/release/ESI type links.
 
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Mr_Mod
Premium Member
 Rank: Sony Fanatic 
Joined: Jan 13, 2004
Posts: 298
From: Melbourne, Australia
 | Posted: 2009-08-31 18:40
https://service-asc.sel.sony.com/SonyESI/pdf/98837170.3/manual.pdf is still working if you know the actual number
 
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babyaservice
 Rank: Sony Addict 
Joined: Aug 03, 2006
Posts: 260
From: Gold Coast, Australia
 | Posted: 2009-09-01 19:12
That gives us a 404 error.
 
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jehill
Premium Member
 Rank: Sony Senior Advisor 
Joined: Mar 13, 2003
Posts: 11045
From: Sewell, NJ
 | Posted: 2009-09-01 19:15
Lets put that to the test. The part number for the KDL-55XBR8 is 988380302. Substituting 98838030.2 for 99877410.1 we get:
https://service-asc.sel.sony.com/SonyESI/pdf/98838030.2/manual.pdf
 
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jehill
Premium Member
 Rank: Sony Senior Advisor 
Joined: Mar 13, 2003
Posts: 11045
From: Sewell, NJ
 | Posted: 2009-09-01 19:25
Add once again, we get the 404 error. However, I just checked and the actual KDL-55XBR8 service manual file is 988380302_sm.pdf. Substituting 988380302_sm.pdf for 98838030.2/manual.pdf we get:
https://service-asc.sel.sony.com/SonyESI/pdf/988380302_sm.pdf
 
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jehill
Premium Member
 Rank: Sony Senior Advisor 
Joined: Mar 13, 2003
Posts: 11045
From: Sewell, NJ
 | Posted: 2009-09-01 19:28
And we still get the 404 error. One more try:
https://service-asc.sel.sony.com/988380302_sm.pdf
 
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jehill
Premium Member
 Rank: Sony Senior Advisor 
Joined: Mar 13, 2003
Posts: 11045
From: Sewell, NJ
 | Posted: 2009-09-01 19:33
And it still doesn't work. The problem is that the old method of downloading a service manual by selecting the "Save Target As..." Windows option is no longer supported. That method showed the path. The only options now available are "Open" and "Save". Neither of these options shows the complete path.
 
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babyaservice
 Rank: Sony Addict 
Joined: Aug 03, 2006
Posts: 260
From: Gold Coast, Australia
 | Posted: 2009-09-04 06:14
It seems even docs.sony.com links aren't working for me:
http://www.docs.sony.com/release/VGNSR100series.pdf
http://www.docs.sony.com/release/smd/988949101_sm.pdf
I don't get a 404 error with these just a "contacting docs.sony.com" status message in my web browser.
 
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jehill
Premium Member
 Rank: Sony Senior Advisor 
Joined: Mar 13, 2003
Posts: 11045
From: Sewell, NJ
 | Posted: 2009-09-04 20:10
The first link just worked for me, but I got a 404 error for the second link
 
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babyaservice
 Rank: Sony Addict 
Joined: Aug 03, 2006
Posts: 260
From: Gold Coast, Australia
 | Posted: 2009-09-08 21:33
Has anyone found a way to download newer Sony manuals?
 
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claudio
Moderator Premium Member
 Rank: Sony King 
Joined: Aug 30, 2001
Posts: 1974
From: Rockville, MD
 | Posted: 2009-09-08 23:07
Hi Babyaservice, What is a Sony manual that has been updated lately? I can look into it.
 
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