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    Moderated By: claudio
    Agoraquest Forum Index » » DVD
      
    RDR-HX717 service mode, service manual, firmare. Dashboard
    Replies: 48 | Views: 29,548
    Last Reply: July 20, 2012, 1:49 am

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    Author RDR-HX717 service mode, service manual, firmare.
    jayu

    Rank: Sony Enthusiant


    Joined: Apr 06, 2008
    Posts: 26
    From: Poland

      Posted: 2008-04-06 04:26

    Hi there.

    This is my first post on this forum, so don't be cruel, please

    The matter is:

    I bought non-working RDR-HX717 for few bucks, just to have some spare parts for my RDR-HX710. Unfortunately after getting the cover off I realized that it's quite different machine (philips inside?) and I couldn't use it as spare parts.

    Anyway, after I have repaired my RDR-HX710 another way, I just checked what's going on with HX717.
    The symptoms are:  "STARTING" for several seconds. Then TV receives some kind of signal and display blank (black) screen. It do something like reset and everything repeates infinitely. It doesn't react on any key on main unit nor remote.

    After reading some infos on this forum I tried to enter service mode and the observations are:

    - when plugin power cord holding  PLAY on main unit I  see on display some (I suppose) diagnostic messages (no picture on TV). Until yesterday it finished with "FAIL 210002". Then I played a little bit with HDD jumper settings and finally got  "PASS" after entering the diagnostic. I realized that someone had already played with HDD replacing it or at least changing jumper positions.

    - when plugin power cord holding EJECT and REC on main unit it displays some messages  related (I suspect) to firmware upgrade, something like 'DOWNLOAD", "FORCED DL", then ejects and asks for disc (I have no disc with firmware) and finally "ERROR DOWNL".

    Anyway I think the problem is with HDD recognition. If somebody has changed the disk, recorder probably sees incompatibilities between disk ids (stored somewhere in non-volatile memory and new one from disk).


    So questions to you are:
    - is there any option to enter service menu and update disk id there? What is the procedure?
    - I would appreciate if anybody is able to send service manual of this model to me.
    - The same with firmware - as the last chance I would try to update the firmware (maybe it is crashed for some reason). If somebody has it...


    /jayu


       


    jehill
    Premium Member

    Rank: Sony Senior Advisor


    Joined: Mar 13, 2003
    Posts: 13820
    From: Sewell, NJ

      Posted: 2008-04-06 14:16

    Welcome to Agoraquest!  Unfortunately, not many of us have access to European model service information.


       
    jayu

    Rank: Sony Enthusiant


    Joined: Apr 06, 2008
    Posts: 26
    From: Poland

      Posted: 2008-04-15 18:01

    Thank you anyway for reply.

    I follow philips way. It seems that inside HX717 is exacly DVDR725H, maybe it is important for somebody.And service manual for HDRW720 is also available and really applicable(look google).

    Now I am about to connect to this machine to perform some diagnostic commands (it uses RS232 for service communication).Then I will be sure if this is disk problem only.

    Anyway has anybody heard about something like 'Support CD' for RDR series?Unfortunately disk format is nothing that may be recognized byany operating system (including linux) and I will have to format itsomehow. I know that exists something like 'Master DVD' for Philips that may be used for formatting,but I cannot find it anywhere on the web. Maybe somebody has something like that? Maybe something special for Sony version?

    /jayu

    [ This message was edited by: jayu on 2008-04-15 18:19 ]


       
    jehill
    Premium Member

    Rank: Sony Senior Advisor


    Joined: Mar 13, 2003
    Posts: 13820
    From: Sewell, NJ

      Posted: 2008-04-16 15:53

    I suspect that there is a format command some where in the service menu.  That command will format the disk as required.


       
    jayu

    Rank: Sony Enthusiant


    Joined: Apr 06, 2008
    Posts: 26
    From: Poland

      Posted: 2008-04-17 12:17

    Hi,

    Unfortunately it's not exacly like that.
    There is a command that may be used to transfer some data from DVD to HDD.
    Unfortunately, as I have learned from google is:
    - one have to have "Master DVD" that contains the "format" data to be transferred to HDD (I'm not quite sure, but it may be even part of firmware/application code)
    - one have to know what parameters to give to that command (where from to get it from DVD and where to place it on HDD).

    I know some people replaced the disk duplicating it from another machine (dd under linux). Unfortunately I have no access to any HX717 and can't do it.

    Anyway I have to connect to HX717 with my PC (unlike other Sony products having Service Menu displayed on TV I have to do some adaptors to connect to it using RS232 - as Philips does).
    I don't know if I am able to repair it, but playing with it is quite enjoying

    Regards

    /jayu


       
    jehill
    Premium Member

    Rank: Sony Senior Advisor


    Joined: Mar 13, 2003
    Posts: 13820
    From: Sewell, NJ

      Posted: 2008-04-17 16:25

    That's surprising, since I know that I have read threads on US models that do have a format command.


       
    jayu

    Rank: Sony Enthusiant


    Joined: Apr 06, 2008
    Posts: 26
    From: Poland

      Posted: 2008-04-17 18:27

    We will see. It would be even better for me to have such format command. Unfortunately - as I said - it seems that this model is Philips inside (I don't mean that only Philips drive or something, but most of boards are exacly the same as in Philips HDRW720 or DVDR725H).

    /jayu


       
    paulclaude

    Rank: Sony Buff


    Joined: Apr 20, 2008
    Posts: 16
    From:

      Posted: 2008-04-20 18:56

    Hi ,
    I 'm french and i have a rdr-hx-717  i bought on ebay which have the same trouble than yours.
    I tested firmware from philips hrw720 but ...Error
    At last, i found this page in dutch language (but i don't understand dutch) :
    http://www.attic-company.nl/dvdr725h.htm

    I haven't found any translation in english/french of this web page.

    According to the author, It would be an alimentation trouble...


    I wait for your ideas.
    The sooner the better..







       
    Mr_Mod
    Premium Member

    Rank: Sony Fanatic


    Joined: Jan 13, 2004
    Posts: 396
    From: Singapore

      Posted: 2008-04-20 20:10

    try http://babelfish.altavista.com/tr


         
    jayu

    Rank: Sony Enthusiant


    Joined: Apr 06, 2008
    Posts: 26
    From: Poland

      Posted: 2008-04-21 03:49

    Hi,

    Thank you very much for replies.
    I'm going to check if this is a problem of power-supply simply by supplying the disk and DVD drive from external power-supply (I have one from my old computer). I will let you know about the results. Anyway - did you try to do it yourself?

    In the meantime (yesterday) I did simple interface cable to this machine based on MAX232. Unfortunately it doesn't work as expected yet. What I can see is when I star-up the machine with the cable it doesn't display "STARTING" anymore, but sends something on this interface. As for today it is only crap (however I configured it as for HDRW720 and also tried a lot of different speeds), but I am going to check if Rx/Tx lines are not inverted and do some more investigations.

    Of course if I find something I will let you know here

    Regards
    /jayu


       
    jayu

    Rank: Sony Enthusiant


    Joined: Apr 06, 2008
    Posts: 26
    From: Poland

      Posted: 2008-04-21 16:37

    Hi,

    Latest news are:

    1. Power supply at the first sight doesn't show me any problem with voltage levels. It seems quite stable, however I haven't had good equipment to measure it.

    2. Connecting DVD drive and HD to external power supply doesn't help.

    3. I managed my "service" cable to work with the machine! It seems that no level conversions are required at all. So, I just connected my laptop RS232 directly to pins on machine board (I had to construct the cable anyway, because "mouse cables" or similar don't fit). That was really good experience. My observations are:
    - there is Philips definitely inside HX717. It works with nucleus codes and especially answer for one of them is:
    DS:> 903
    090300:
    BE version = 43.02.19. PHILIPS ,VAD8043        ,43021900,5VC0537341288
    0200,
    Optical unit version = 25.28.79.84.00
    Test OK @
    - I have found that this machine is not exacly as HDRW720, because some of nucleus codes doesn't work (however most of them work), and by blind typing I found some that are not documented for HDRW720 though.
    - I have found next points to consider when repairing the machine - two tests failed:
    Busy executing NUC115 5-27
    Not all DMAs worked.
    FAIL 011502
    and
    DS:> 2108
    210802: Performance failure
    Minimum access time = 204 msec
    Maximum access time = 204 msec
    Average access time = 204 msec
    Number of commands below 160 msec = 0
    Number of commands between 160 and 200 msec = 0
    Number of commands between 200 and 250 msec = 1000
    Number of commands above 250 = 0
    Error @

    The latter one is definitely Hard Disk failure. I am not sure about first one, but DMA may also be HDD dependant.

    So, next step is to replace HDD, but first I have to found similar machine with working HDD or confirm what exactly Philips machine it is and have "Master DVD" for it.

    What is interesting when playing with nucleus codes is for example - you may change region code of this machine I don't know if it is possible to make it region free, but at least one may change it when necessary.

    /jayu


       
    jayu

    Rank: Sony Enthusiant


    Joined: Apr 06, 2008
    Posts: 26
    From: Poland

      Posted: 2008-04-22 17:49

    Quick news:

    after HDD replace all the problems are no longer existing. However I can't format HDD yet, so it is still not functioning.

    /jayu


       
    paulclaude

    Rank: Sony Buff


    Joined: Apr 20, 2008
    Posts: 16
    From:

      Posted: 2008-04-23 04:59

    Hi,

    What are the specifications of the new hard drive ? size, partition fat32, no partition ?

    Thanks


       
    jayu

    Rank: Sony Enthusiant


    Joined: Apr 06, 2008
    Posts: 26
    From: Poland

      Posted: 2008-04-23 05:12

    I have bad sectors on old WD disk somewhere at around sector 79400.
    So partition table should remain not affected. Unfortunately after connecting it to Linux it doesn't show any partition, what means that there is prioprietary disk organization.

    The drive I put into was just for checking if previous errors may be cleared. It was just Seagate 120GB, with some partition table, I don't know even what kind. Anyway the tests I previously performed could be completed with this new hard drive, however it doesn't contain proper data for this recorder. That's for I need this "Master DVD".

    /jayu


       
    paulclaude

    Rank: Sony Buff


    Joined: Apr 20, 2008
    Posts: 16
    From:

      Posted: 2008-04-23 07:33

    Hi,
    I've explore my hdd (wd1600bb) with "winhex". I haven't found trace of any known partition like fat32,ntfs... I found the word "Philips" , titles of television programs and "Boot-HTM"
    I've made a research on internet with"boot-htm". All my internet researchs leads to xbox...But its filesystem is called FATX and i haven't found this word on the hdd.

    One idea should be : make an image of the hdd (by paragon drive backup ; option " process sector by sector") and restore this image on another 160 gb drive...

    Searching...


       
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