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    October 17, 2013, 10:29 pm

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    Moderated By: Maxxwire
    Agoraquest Forum Index Camera Troubleshooting
    DCR TRV32 camcorder: C:32:21 error - video won't eject - Please Help! Dashboard
    Replies: 6 | Views: 9,485
    Last Reply: May 6, 2007, 10:51 pm

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    Author DCR TRV32 camcorder: C:32:21 error - video won't eject - Please Help!

    Rank: Sony Fan

    Joined: Jan 06, 2004
    Posts: 1
    From: Quesnel, BC, Canada

      Posted: 2004-01-06 16:58

    My Sony DCR TRV320 camcorder has a serious problem.  Everytime I turn the power on, the camera starts beeping and it tells me to eject the tape.  A message comes up saying "C:32:21".  Unfortunately the tape won't eject.  It ejects the first stage perfectly, but it can't perform the second stage where the tape becomes visible from the back and easy to access.  The alignment looks fine.  I have tampered with it for several hours but am stumped.  I've tried different tapes but nothing seems to help.  The only way I am able to take my tapes out of the camera is by unscrewing the door and taking out the door springs.  This did not happen from it being dropped or wet, or abused in any way.  It just happened out of no where.  I'm stumped and can't think of any thing to do.  If anyone has any advice or has already conquered a similar problem, it would be more than appreciated if you could please spend a few minutes typing and help me out.  My camcorder door will not eject!  Thank You For Your Time.




    Rank: Sony Fan

    Joined: May 27, 2004
    Posts: 1

      Posted: 2004-05-27 10:05

    Please refer to the following page:, which says "Remove the battery or power cable, connect, and perform operations from the beginning." I've met the same trouble and solved by this way.

    [ This message was edited by: blovecob on 2004-05-27 10:06 ]

    Premium Member

    Rank: Sony Master

    Joined: Oct 20, 2003
    Posts: 8509
    From: Winthrop Harbor, IL USA

      Posted: 2004-05-27 10:37

    esssej/blovecob- Welcome to Agoraquest.

    blovecob- Great first post.

    esssej- Let us know how this works out and if the information helped you.

    KDL-52XBR6 w/Salamander Archetype TV65,STR-DA7100ES,BDP-S1,DVP-NS9100ES,DIRECTV HR21,Panamax 5510-PRO ACRegenerator & M1500-UPS;Klipsch:KSF-10.5(2),KSF-C5,KSF-S5(4-2),KSW-15; glass toslinks,Pure Silver i-Link & HDMI,PS3,Harmony 880 Pro


    Rank: Sony Fan

    Joined: Sep 06, 2004
    Posts: 1

      Posted: 2004-09-06 10:02

    I am having the exact same problem. 

    How did you resolve it? 

    The link provided in the thread was dead... Does anyone have the procedures saved?

    Did you have any problems (e.g. springs, screws, breaking plastic...etc...) taking the tape out manually? 

    Any info greatly appreciated!


    Rank: Sony Fan

    Joined: Sep 18, 2004
    Posts: 1

      Posted: 2004-09-18 21:24

    DCR-TRV25 same problem!!  Couldn't access link either.  Any reccommendations on how to get the tape out?  Thanks


    Rank: Sony Fan

    Joined: May 06, 2007
    Posts: 1
    From: California

      Posted: 2007-05-06 19:25

    Just got back from vacation and my DCR-TRV25 will not eject the tape. Has anyone posted information on how to get it to let go. It comes up, stays in that position for a brief time, and then goes back down. Records and plays perfectly.

    nworker (AT) speakeasy (DOT) net



    Premium Member

    Rank: Sony Master

    Joined: Feb 28, 2003
    Posts: 9228
    From: Chicago,IL, USA

      Posted: 2007-05-06 22:51

    Check out THIS link on the "C:32:21", tape won't eject error. Seems it just needs a good smack to set it straight.

    Joe (aka BeastMaster)

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