Add me to the list of SONY owners that have a defective 36" XBR400. I really appreciate this forum. Thank you to all for providing details on the defective XBR400s. Prior to this forum, SONY service and my local high-end video stores were trying to explain that my situation was unique. It is obvious to me that this is clearly a SONY defect that I believe should have been treated as a recall. Based on my interaction with SONY service during the past week, I will NEVER buy a SONY product again. My case has been escalated, but I've been told that they won't do anything since the TV is 3 ..
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