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Original Thread: http://www.agoraquest.com/viewtopic.php?topic=35427&forum=60
Author A note about Sony service manual links
babyaservice

Rank: Sony Fanatic
  Posted: 2009-08-14 06:10

Just a note about SM links like:
docs.sony.com/release/SMD/989070311_SM.pdf

Sony has disabled access to these since the last week of July

This kind of link is used when manuals are downloaded via Sony reference library (which claudio can access) and Sony hasn't re-enabled them so far.


babyaservice

Rank: Sony Fanatic
  Posted: 2009-08-29 08:52

Has anyone found a way download newer Sony service manuals?


jehill
Premium Member

Rank: Sony Senior Advisor
  Posted: 2009-08-29 18:42

Have you tried the following format?

https://service-asc.sel.sony.com/SonyESI/pdf/98877410.1/manual.pdf


babyaservice

Rank: Sony Fanatic
  Posted: 2009-08-29 19:05

That onlys goes up to about 2008.09.

When the links like docs.sony.com/release/SMD/989070311_SM.pdf were working, I could access more recent manuals-but no longer can.




babyaservice

Rank: Sony Fanatic
  Posted: 2009-08-31 18:06

Sony hasn't disabled access to links that begin with "docs.sony.com/release/ESI"

However, I couldn't find a way to get service manuals using docs.sony.com/release/ESI type links.


Mr_Mod
Premium Member

Rank: Sonyphile
  Posted: 2009-08-31 18:40

https://service-asc.sel.sony.com/SonyESI/pdf/98837170.3/manual.pdf is still working if you know the actual number


babyaservice

Rank: Sony Fanatic
  Posted: 2009-09-01 19:12

That gives us a 404 error.


jehill
Premium Member

Rank: Sony Senior Advisor
  Posted: 2009-09-01 19:15

Lets put that to the test.  The part number for the KDL-55XBR8 is 988380302.  Substituting 98838030.2 for 99877410.1 we get:


https://service-asc.sel.sony.com/SonyESI/pdf/98838030.2/manual.pdf 



jehill
Premium Member

Rank: Sony Senior Advisor
  Posted: 2009-09-01 19:25

Add once again, we get the 404 error.  However, I just checked and the actual KDL-55XBR8 service manual file is 988380302_sm.pdf.  Substituting 988380302_sm.pdf for 98838030.2/manual.pdf we get:

https://service-asc.sel.sony.com/SonyESI/pdf/988380302_sm.pdf


jehill
Premium Member

Rank: Sony Senior Advisor
  Posted: 2009-09-01 19:28

And we still get the 404 error.  One more try:

https://service-asc.sel.sony.com/988380302_sm.pdf


jehill
Premium Member

Rank: Sony Senior Advisor
  Posted: 2009-09-01 19:33

And it still doesn't work.  The problem is that the old method of downloading a service manual by selecting the "Save Target As..." Windows option is no longer supported.  That method showed the path.  The only options now available are "Open" and "Save".  Neither of these options shows the complete path.


babyaservice

Rank: Sony Fanatic
  Posted: 2009-09-04 06:14

It seems even docs.sony.com links aren't working for me:
http://www.docs.sony.com/release/VGNSR100series.pdf
http://www.docs.sony.com/release/smd/988949101_sm.pdf

I don't get a 404 error with these just a "contacting docs.sony.com" status message in my web browser.


jehill
Premium Member

Rank: Sony Senior Advisor
  Posted: 2009-09-04 20:10

The first link just worked for me, but I got a 404 error for the second link


babyaservice

Rank: Sony Fanatic
  Posted: 2009-09-08 21:33

Has anyone found a way to download newer Sony manuals?



claudio
Moderator
Premium Member

Rank: Ultimate Sony Reviewer
  Posted: 2009-09-08 23:07

Hi Babyaservice, What is a Sony manual that has been updated lately? I can look into it.


babyaservice

Rank: Sony Fanatic
  Posted: 2009-09-09 01:07

Any manuals with a number lke:988960101?


babyaservice

Rank: Sony Fanatic
  Posted: 2009-09-12 19:01

Does anyone have any manuals dated 2009.07 or 2009.08?

These are seen on the front cover of the service manual.


Mr_Mod
Premium Member

Rank: Sonyphile
  Posted: 2009-09-13 08:46

Through Sony Assist i do, but through ESI no and no access to Orriss as yet.
But i may have a way to aceesss the ESI through there new portal entrance sony.com/asp


babyaservice

Rank: Sony Fanatic
  Posted: 2009-09-18 23:38

Mr_Mod-have you been able to find any recent Sony service manuals?


babyaservice

Rank: Sony Fanatic
  Posted: 2009-10-03 20:40

Mr_Mod,

Have you been able to find any recent Sony service manuals?


Mr_Mod
Premium Member

Rank: Sonyphile
  Posted: 2009-10-04 17:46

Have only been able to through Assist not through the US sites


babyaservice

Rank: Sony Fanatic
  Posted: 2009-10-05 07:41

Which recent manuals have you found?


Mr_Mod
Premium Member

Rank: Sonyphile
  Posted: 2009-10-05 17:59

STRDA5500, 3500, 1500 plus many of the newer TV's


babyaservice

Rank: Sony Fanatic
  Posted: 2009-10-09 18:59

Could you upload some of the newer manuals somewhere and PM me with the links?


babyaservice

Rank: Sony Fanatic
  Posted: 2009-11-04 22:55

Has anyone been able to find any Sony manuals that are newer than June 2009?


RRice

Rank: Sony Buff
  Posted: 2009-11-12 04:15

Hi  ALL
i know how to download the newer SM as well as the bulletins,
I had a custom made html page that was working just as if i was logged in.
however they have deleted or are updating the web site..cause now the search feature just says file not found error..
Anyway i can still download the SM's as long as you know ahead of time what manual you need.

the old method of downloading SM's is still working but has only those docs that were there before the change over to docs.sony web site.

This docs.sony.com/release/SMD/989070311_SM.pdf  doesn't work anymore it's been changed to something else...i know what it is :-)
likewise the bulletins link has also been changed...i know what it is too :-)

Now i could simply post this all on here for everyone too see..but i'm not gonna.
that's how the links get changed to something else and also how login and passwords suddenly get changed too..  i'm no dummy ..

If you know the manual Doc number  or bulletin number give me a shout and i'll grab it for you and email it to you  or if its a big file i'll upload it somewhere for you download  mediafire , rapidshare, etc

[ This message was edited by: RRice on 2009-11-12 04:17 ]


babyaservice

Rank: Sony Fanatic
  Posted: 2009-11-12 06:12

Do you have any manuals starting with 98896?


babyaservice

Rank: Sony Fanatic
  Posted: 2009-11-12 06:20

Also noted Reference Library is blocking all non-US IP's-likely as other Sony subsidaries have their own service sites (eg. servman.sony.com.au for Sony Australia).


RRice

Rank: Sony Buff
  Posted: 2009-11-12 14:05

these are the only doc available in the range 988960* to 988961*



9-889-601-01  PRS-300  Ver. 1.0 2009.07    1.26M

9-889-602-01  PRS-600  Ver. 1.0 2009.07    0.99M

9-889-603-01  CDX-GT54UIW/GT540UI   Ver. 1.0 2009.08  2.07M

9-889-604-01  ICF-CS10iP   Ver. 1.0 2009.07  2pages  115.74K

9-889-606-01  MDR-EX38iP  Ver. 1.0 2009.07  2pages  120.51k



i'll post again when i run thru 988961*  to 988962* and so on

[ This message was edited by: RRice on 2009-11-12 14:06 ]

[ This message was edited by: RRice on 2009-11-12 14:41 ]


RRice

Rank: Sony Buff
  Posted: 2009-11-12 14:40

9-889-610-01 STR-DA3500ES Ver. 1.0 2009.08 9.13M
9-889-611-01 BDP-CX960 Ver. 1.0 2009.08 6.48M
9-889-616-01 121.08k
9-889-617-01 113.57k
9-889-619-01 116.05k


babyaservice

Rank: Sony Fanatic
  Posted: 2009-11-12 18:25

What does the new links look like?

I'm very good at finding new manuals.

Could you send me the ICF-CS10iP manual?


babyaservice

Rank: Sony Fanatic
  Posted: 2009-11-12 18:28

How would I turn this non-working link into one that works?:
http://docs.sony.com/release/smd/988960101_sm.pdf




RRice

Rank: Sony Buff
  Posted: 2009-11-12 20:05

babyap2002@yahoo.co.uk <--- correct email address? so i can send file?


babyaservice

Rank: Sony Fanatic
  Posted: 2009-11-12 20:33

babyap2002@yahoo.co.uk

How would I turn this non-working link to a service manual into one that works?:
http://docs.sony.com/release/smd/988960101_sm.pdf



babyaservice

Rank: Sony Fanatic
  Posted: 2009-11-12 20:35


Could you tell me how I could turn this non-working link to a service manual into one that works?:
http://docs.sony.com/release/smd/988960101_sm.pdf


RRice

Rank: Sony Buff
  Posted: 2009-11-12 21:26

sure i could , but i'm not gonna..
like i said posting that kinda stuff is how those links get canned...

the LG site is already aware of this kinda thing and has opted to make everyone change there password every month until further notice.
.i don't know about you but i hate having to change my passwords..let alone change it at the end of every month.

I will send files or even upload them but thats as far as i go..right now the process i use to get them is working and want to keep it that way.




babyaservice

Rank: Sony Fanatic
  Posted: 2009-11-12 21:36

What did Sony change to links to?

Don't post the actual links of course (so as not for them to stop working-but do they begin with docs.sony.com?


babyaservice

Rank: Sony Fanatic
  Posted: 2009-11-12 21:39

I and jehill are very good at finding manuals-but I and jehill would need to know the new link format.

Not actual links, but the first part after docs.sony.com but before the manual number.



babyaservice

Rank: Sony Fanatic
  Posted: 2009-11-13 04:07

RRice-can you upload any new Sony manuals to somewhere (eg. mediafire.comand email me the links to where to download them?

my email-babyap2002@yahoo.co.uk.


babyaservice

Rank: Sony Fanatic
  Posted: 2009-11-14 05:04

What is the format of the links used to download Sony Manuals?


RRice

Rank: Sony Buff
  Posted: 2009-11-14 06:16

Sorry ..it looks like the way i was getting the service manuals is now blocked as well..
hopefully it's just temporary.

oh and give it a rest man,

i'm not tellin ya how or where the service manuals are located,,nine time outa ten anyone wanting the manuals this bad is probably just gonna post em on a service manuals sold here web site or something anyway.

I'm thinking it was a bad idea even mentioning i have access to them..er well correction had access to them.

you want the manuals try asking in sharefx or something. maybe someone in there can help ya out.

I'm revoking my offer to upload em.


jehill
Premium Member

Rank: Sony Senior Advisor
  Posted: 2009-11-15 18:48



Just to clear the air.  Babyservice and I desire access to Sony service manuals strictly to assist Agoraquest members with issues that they have with Sony Products.  We do not provide copies of service manuals to others!


RRice

Rank: Sony Buff
  Posted: 2009-11-15 21:17

I see and whats this..?
Quote:

On 2009-11-12 18:28, babyaservice wrote:
How would I turn this non-working link into one that works?:
http://docs.sony.com/release/smd/988960101_sm.pdf




yeah it doesnt work now,,but if it did?? it's posted in a public forum for all eys to see.and all who view it to use,,if that isn't providing SM to others lol then i don't know what is.




Mr_Mod
Premium Member

Rank: Sonyphile
  Posted: 2009-11-16 01:06

Sony have implemented new IP checking routine into their ESI site, if you IP is not within the USA your access is logged. No download can be obtained from outside the USA.


babyaservice

Rank: Sony Fanatic
  Posted: 2009-11-16 22:37

Of course, I suspect thid is done to encourage servicers to use their regional service site-eg. Assist for Europe, Servman for Australia.


Mr_Mod
Premium Member

Rank: Sonyphile
  Posted: 2009-11-17 17:33

And your forgetting Orris in Asia which implemented IP assignment to servicer's about 2 years ago.


babyaservice

Rank: Sony Fanatic
  Posted: 2009-11-18 04:19

No somes to be able to get "oriss" login-guess Sony Asia has a special process in place tp prevent abuse of it.


babyaservice

Rank: Sony Fanatic
  Posted: 2009-12-05 00:54

It looks like no-one has found a easy way to locate newer Sony manuals


babyaservice

Rank: Sony Fanatic
  Posted: 2009-12-13 08:34

Has anyone found a easy way to locate newer Sony manuals?



rodfeli

Rank: Sony Devotee
  Posted: 2009-12-13 12:06

Somebody know how to get the part number of the service manual to get it?
I need the SM of TV Set KLV-32S300A
Thank you!

[ This message was edited by: rodfeli on 2009-12-13 12:07 ]


babyaservice

Rank: Sony Fanatic
  Posted: 2009-12-19 20:18

The old service-asc.sony.com type links don't work now and has anyine found any newer Sony manuals (newer than June 2009)?


DELALI

Rank: Sony Fan
  Posted: 2010-01-08 17:30

please i need sony tv service manual for model number kv 29-cid


babyaservice

Rank: Sony Fanatic
  Posted: 2010-01-08 23:05

The old service-asc.sony.com type links don't work now.

Has anyine found any newer Sony manuals?


babyaservice

Rank: Sony Fanatic
  Posted: 2010-02-05 03:08

Has anyone found a way to get any newer Sony manuals other than installing Sony Assist?


babyaservice

Rank: Sony Fanatic
  Posted: 2010-03-02 01:18

Sila1999 from avforums.com found these newer Sony manuals-believe these dated after 2009.06:

http://www.mediafire.com/?yjwwwy3dooz
http://www.mediafire.com/?tj0nnaout0g
Does anyone know how to get new Sony manuals?


Swiwer

Rank: Sony Buff
  Posted: 2010-03-08 15:16

Does anyone know what the destination abbreviations mean in Sony service manuals. For example I often see AEP, PX, E, US, Canadian, UK, etc. I guess E would be European, US would be United States, Canadian would be Canadian but I have no idea about AEP or PX. Anyone knows ?

BTW, I think that Sony Assist has hundreds of manuals/updates each month so posting one new Sony manual somewhere is a drop in the ocean. For example a month or two worth of updates:

Service Manual updates   (2510 new manuals)   
Technical Bulletin updates   (28693 new bulletins)

And I believe Sony Assist is for Europe. Now add those from Sony ESI and your jaw drops.


jehill
Premium Member

Rank: Sony Senior Advisor
  Posted: 2010-03-08 18:35

Do you actually have a subscription to Sony Assist?  The subscription that I have been using (not mine) expires in only 6 days!


Swiwer

Rank: Sony Buff
  Posted: 2010-03-08 20:56

I do.

I would still like some help with the manual abbreviations. I think I was wrong about the E meaning Europe. Seems like E means EXPORT and AEP relates to Europe. I would still like to know for sure, and also about PX, etc.

[ This message was edited by: Swiwer on 2010-03-08 20:57 ]


babyaservice

Rank: Sony Fanatic
  Posted: 2010-03-09 03:39

That's sure a lot of manuals-how many HCD- and WM- manuals are after from June 2009 or later?


babyaservice

Rank: Sony Fanatic
  Posted: 2010-03-10 22:28

Can anyone upload the manual for NWZ-S540 series for me?
Manual numner is 988965801


Mr_Mod
Premium Member

Rank: Sonyphile
  Posted: 2010-03-11 05:42

Can find no reference to that model can find NWZS543/4/5 only
988965802


Swiwer

Rank: Sony Buff
  Posted: 2010-03-11 06:47



Sony Assist manuals are encrypted (protected with the user/open password) which means you cannot open them with Adobe Acrobat Reader outside Sony Assist engine in your browser. Leaving details of alternate techniques aside, I am wondering if anyone has been able to figure out the password for those files ?


Mr_Mod
Premium Member

Rank: Sonyphile
  Posted: 2010-03-11 15:44

There is no password available, you are able to save them locally as a true PDF if you have a PDF writer set up as a printer. Once printed using this you can open them like any other PDF document.


babyaservice

Rank: Sony Fanatic
  Posted: 2010-03-11 21:33

That's interesting.

Could anyone upload this manuald?;
SMPU10 989072311 SM SMPU10 US CAN 09




Mr_Mod
Premium Member

Rank: Sonyphile
  Posted: 2010-03-12 05:51

Its just one page, no details as the product is a throw away unit


jehill
Premium Member

Rank: Sony Senior Advisor
  Posted: 2010-03-13 01:39


On 2010-03-08 15:16, Swiwer wrote:
Does anyone know what the destination abbreviations mean in Sony service manuals. For example I often see AEP, PX, E, US, Canadian, UK, etc. I guess E would be European, US would be United States, Canadian would be Canadian but I have no idea about AEP or PX. Anyone knows ?
I have never seen an index to the destination abbreviations.  However, I have always looked at the Power Requirements for a clue.  The STR-DA6400ES service manual available on Sony Assist lists the destinations US, UK and AEP.  The first two are obvious, but what about AEP?  If I look at the power requirements, I find the following:

120 V AC, 60 Hz (US model)
230 V AC, 50/60 Hz (UK and AEP models)

Based on the latter power requirements, I have always assumed that AEP means Asian, European, Pacific.

Any comments Mr_Mod and babyaservice?




-----------------
-John

Sony A/V System: KDL-55XBR8, BDP-S550 and AVD-LA2500PKG, consisting of AVD-C70ES Super Audio CD/DVD Receiver, 4 SS-LA500ED surround speakers, 1 SS-LAC505ED center channel speaker and 1 SA-WD200 Active Subwoofer


babyaservice

Rank: Sony Fanatic
  Posted: 2010-03-13 01:51

Could i have that manual-could you upload it somewhere?

I do like to hae manuals for the "throwaway" models.

Sony probably doesn't disclose what "AEP" means.

Can anyone upload some of the manuals that begin with "98895" or "98896"?


jehill
Premium Member

Rank: Sony Senior Advisor
  Posted: 2010-03-13 18:00



Send me a PM.


jehill
Premium Member

Rank: Sony Senior Advisor
  Posted: 2010-03-14 15:11




jehill
Premium Member

Rank: Sony Senior Advisor
  Posted: 2010-03-21 17:33

For what its worth, I found the STR-DA5500ES service manual courtesy of Sony Assist.  The manual is dated 2010.01.


babyaservice

Rank: Sony Fanatic
  Posted: 2010-04-02 03:14

That's good to hear you found a 2010 dated Sony manual. 

I can download the manual  and others by installing  Assist using the info given to me in a PM.


jehill
Premium Member

Rank: Sony Senior Advisor
  Posted: 2010-04-03 18:52

You've got it!


babyaservice

Rank: Sony Fanatic
  Posted: 2010-04-06 04:01

The links to 2 manuals that i foundno longer work-the user sila1999 was asked by Sony Australia to remove the files.

Sony in the US probably wasn't happy that its manuals were being offfered for free and will probably take action agisnt manual sellers who provide these.


babyaservice

Rank: Sony Fanatic
  Posted: 2010-06-01 00:09

I did find some newer manuals dated 2010.02 at:
http://elektrotanya.com/sony_hbd-e370_e470_e570_e870_t57_ver-1.0_sm.pdf/download.html
http://elektrotanya.com/sony_hbd-dz170_dz171_dz175_dz310_dz510_dz610_dz810_ver-1.0_sm.pdf/download.html



ShadowLord
Premium Member

Rank: Sony Fanatic
  Posted: 2010-06-09 01:28

Just FYI: AEP indicates a European model.