Problem playing MP4 on Walkman NWZ-S616F

[losing_kind]

Hi,

I'm new here. Got a question about my walkman NWZ-S616F.

I donloaded a MP4 movie but can't play it on NWZ-S616F. It says "Cannot play file; format is not supported"

Any help??
Thanks,
kris.mertens1@telenet.be

[jttar]

Hello losing_kind,

Your NWZ-S616F is capable of playing MP3's and WMA's but to my knowledge it will not play MP4's. 

Joe
 

[losing_kind]

Hi Joe,

Thanks for your answer.
The manual says it can plan MP4 and there was trailer of the Surf's up movie on it when I bought it. But it won't play anything I put on it...

I googled a bit and found following specs:
MPEG 4 profile at 30 frames per second.

Hope this helps and thanks again,
Kris

[jttar]

Hello Kris,

Just a thought, even though the files are named MP4 it is possible that they still don't fit your NWZ-S616F requirements.

To convert WMA's or Mp3's to MP4's that will play on my iPhone I use a free convertor program called SUPER. It is very easy to use and once you select the conversion to MP4 you can ususally just use the default settings for the video and audio.

I would try downloading the SUPER program and try running one of the files that won't play through the convertor and see if when it is done encoding the file plays.

If you want to give the SUPER program a try HERE is a link to the free download.

All I can think of at the moment. Please post back with any progress.

Joe

[losing_kind]

Hi Joe,

Thanks for your tip. I tried it but... no luck! Still get the same  error message.

On my Ipod Touch the MP4 work perfect though...!!

Thanks again,
Kris