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Agoraquest • View topic - Auto Renew Paypal

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View topic - Auto Renew Paypal

Auto Renew Paypal

General questions you have about this website. How to improve it, new features you would like to see, things you don't like, any comments in general. Any feedback would be greatly appreciated.

Moderator: jttar

by jttar » Mon Aug 27, 2012 5:45 pm

Hello strourl,

Have you sent a PM to Claudio requesting the refund and cancellation of your premium membership, If not, that woud be the first step.

Joe
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by strourl » Wed Aug 29, 2012 4:19 pm

Hi jttar - yes, I PM-ed Claudio a couple of days ago. No reply yet.
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by claudio » Thu Aug 30, 2012 7:39 am

Hi,

Will look into this tonight. Can you PM your email address that is associated with your Paypal account. I had this issue before where there are two different emails.

Thanks
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by claudio » Sun Sep 02, 2012 7:12 pm

Hi strourl,

Payment was refunded and subscription was cancelled. Let me know if you have any questiions
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by donwarren » Sat Sep 07, 2013 4:57 pm



Claudio, I have emailed a couple of times but have received no response. I keep getting hit every year with this renewal fee and I've used the site a total of 1 time. Good for you, bad for me. Please cancel my membership & let me know when you have done so. Thank you. Don Warren

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by claudio » Mon Nov 18, 2013 4:56 am

Hi,

It should have been cancelled. Let me know if it wasn't.
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by tomfurey » Mon Mar 10, 2014 5:17 pm

I have a similar problem to others on this thread.  I was originally unaware of the auto renew feature.  When it renewed last year, I used your online form to request that my membership be cancelled.  I received no reply to numerous requests, and I was just billed again for another year.  While I appreciated the service the one time I needed to use it, your continued billing after requests to stop seems fraudulent.  Please cancel my membership and let me know when you have done so.  A refund for this year's auto renew would also be appreciated.

Thanks,
Tom
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by hconrad » Fri May 18, 2018 10:19 am

Hello,

I'm also trying to cancel my membership? Can I be cancelled also? Or where do I go to cancel?

Thanks
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