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Agoraquest • View topic - Paid for Premium - but did not get it...

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View topic - Paid for Premium - but did not get it...

Paid for Premium - but did not get it...

General questions you have about this website. How to improve it, new features you would like to see, things you don't like, any comments in general. Any feedback would be greatly appreciated.

Moderator: jttar

by BobMcG » Thu Aug 27, 2009 8:12 am

I paid through Pay-Pal but did not get Premium Membership.  Here is some info from the Pay-Pal e-mail:

Date of sign up:  Aug. 24, 2009
Subscription Name:  Agoraquest Premium Yearly Membership
Subscription Number:  S-9CA392623L4487448

Item Number:  Member andyross

Why is "Member andyross" the item number?

Help!
-BobMcG
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by claudio » Thu Aug 27, 2009 9:09 am

Hi BobMcG,

Just sent you an email. For some reason it didn't automatically update your account to premium membership. Will upgraded it manuall.

Sorry about the delay.
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by skfunk » Tue Nov 24, 2009 3:28 pm

mine did not upodate either


Date of sign up:  Nov 23, 2009
Subscription Name:  Agoraquest Premium Yearly Membership
Subscription Number:  S-2T341236YG7997203

Shawn
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by claudio » Tue Nov 24, 2009 6:48 pm

Hi skfunk,

I will upgrade it manually shortly. Sometimes, it doesn't upgrade it automatically, not sure why.

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by claudio » Tue Nov 24, 2009 7:58 pm

It should now be working for you skfunk
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by williebdp » Sun Oct 24, 2010 12:44 pm

My account doesn't show premium membership either....but I have received the Paypal payment confirmation.

Thanks!
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by claudio » Sun Oct 24, 2010 5:18 pm

Hi williebdp.

Can you email me what date you put through the payment through Paypal? Or if you want to submit the email that your paypal is associated with in our contact form at http://www.agoraquest.com/contactus_form.php
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by williebdp » Mon Oct 25, 2010 6:31 pm

Contact form filled out with paypal email included.
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by claudio » Mon Oct 25, 2010 6:40 pm

Hi Williebdp,

Membership has been upgraded.

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by charlieraa » Thu Nov 15, 2012 11:18 am

I paid my premium membership through Paypal but I did not get the premium status; there is not way to communicate with the website. I have used online form 4 times without answer, please help me.
Date of sign up: Oct 22, 2012
Subscription Number: S-18B447827G539873M

Thanks
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